Comprehensive Managed Services for ICANN Registrars

Elevate Your Registrar Business with Seamless Managed Solutions: Unparalleled Customer Support, Robust Compliance and Abuse Management

Comprehensive Managed Services For ICANN Registrars
Who We Are

Are you considering the possibility of Outsourcing the Customer Support, Compliance and Abuse Management for your Domain Registrar?

Unlock unparalleled efficiency and expertise by Outsourcing your Domain Registrar’s Customer Support, Compliance, and Abuse Management. At Dotup, we understand the unique challenges of managing these critical aspects, and we offer tailored solutions to elevate your registrar’s performance.

Our experienced team takes care of all customer inquiries with promptness and professionalism, ensuring seamless interactions and heightened customer satisfaction. We meticulously handle compliance matters, ensuring your registrar adheres to industry regulations and standards, minimizing risks and enhancing credibility. Additionally, our proactive Abuse Management safeguards your business reputation by swiftly addressing any instances of misuse.

By entrusting these crucial functions to Dotup, you free up your resources to focus on core business strategies while benefiting from our in-depth expertise. Elevate your registrar’s service quality, minimize legal risks, and optimize operations by embracing the power of specialized outsourcing. Partner with Dotup and take your Domain Registrar to new heights of success.

Customer Support

Customer Support

  • Email/Chat Support
  • 24/7 Rotational Shifts
  • Trained, Expert Team
  • Multilingual Assistance
  • Ticket Management System
  • Rapid Response Time
  • Technical Issue Resolution
  • Personalized Customer Interactions
  • Escalation Protocols
  • Continuous Training and Skill Enhancement
  • Customer Satisfaction Surveys
  • Detailed Performance Reporting
  • Proactive Problem Solving
  • Service Level Agreement (SLA) Adherence
  • Efficient Query Resolution

Enhance your registrar services with top-tier Customer Support Outsourcing. Elevate user experience through Email ... and Chat Support, available 24/7 with round-the-clock rotational shifts. Our expert team is meticulously trained, ensuring prompt issue resolution, guidance, and personalized assistance. Partner with us to optimize registrar-client interactions, boost customer satisfaction, and reinforce your brand's reliability. Experience seamless, efficient support that keeps your clients engaged and confident in your services. Streamline operations, focus on core activities, and let our dedicated team handle the intricacies of customer inquiries and concerns. Elevate your registrar business today with our exceptional Customer Support Outsourcing solutions.



  • Regulatory Adherence
  • Legal and Policy Compliance
  • ICANN Requirements Implementation
  • GDPR and Privacy Compliance
  • Monitoring and Reporting
  • Contractual Compliance Management
  • Audit and Documentation
  • Policy and Procedure Updates
  • Compliance Training Programs
  • Domain Transfer Compliance
  • WHOIS Data Management
  • Domain Suspension and Deletion Compliance
  • UDRP and Dispute Resolution Compliance
  • Regular Compliance Audits
  • Collaboration with Regulatory Bodies
  • Swift Response to Compliance Issues

Elevate your registrar's operational efficiency by outsourcing compliance management. Our specialized services ensure ... seamless adherence to industry regulations, ICANN standards, and legal requirements. Dotup's compliance experts meticulously monitor and enforce policies, enabling registrars to focus on core business activities. From data protection to domain eligibility verification, our tailored solutions mitigate risks and uphold your registrar's integrity. Experience worry-free compliance management and stay ahead in the dynamic domain landscape with Dotup's proven outsourcing expertise.

Comprehensive Managed Services For ICANN Registrars

Abuse Management

  • Domain Hijacking Handling
  • Trademark and Copyright Violation Handling
  • Escalation and Resolution Protocols
  • Rapid Abuse Response Team
  • Collaboration with Law Enforcement
  • Abuse Reporting Mechanisms
  • Abuse Investigation and Analysis
  • Implementing Anti-Abuse Policies
  • Domain Suspension and Takedown
  • DMCA Compliance
  • WHOIS Accuracy and Privacy Enforcement
  • Escalation to ICANN and Registries
  • Transparent Abuse Reporting
  • Continuous Monitoring and Improvement
  • User Education on Abuse Prevention

Ensure a secure and compliant online environment by leveraging our specialized Registrar Abuse Outsourcing services. ... We handle the intricate task of abuse detection, prevention, and mitigation, safeguarding your reputation and domain ecosystem. Our dedicated team employs advanced tools and strategies to swiftly tackle spam, phishing, malware, copyright violations, and more. By outsourcing abuse management, you free up resources, enhance operational efficiency, and ensure timely response to abuse incidents. Partner with us to uphold industry standards, protect your clients, and maintain a clean online domain environment. Trust our proven expertise to keep your registrar at the forefront of abuse prevention and resolution.


Customer Support

Enhanced User Experience

Enhanced User Experience

Our dedicated team provides prompt and friendly assistance, ensuring smooth interactions and positive customer relationships.

24/7 Availability

24/7 Availability

With round-the-clock support, your clients receive help whenever they need it, increasing satisfaction and loyalty.

Expert Knowledge

Expert Knowledge

Our well-trained team possesses deep domain expertise to effectively address customer inquiries and technical concerns.

Customer Support
ICANN® Accreditation Consultancy


Stay Regulatory Compliant

We navigate complex industry regulations, ensuring your registrar adheres to legal standards and avoids penalties.

Risk Mitigation

By monitoring and enforcing compliance measures, we minimize potential risks and protect your brand reputation.

Efficient Processes

Our streamlined compliance workflows optimize operations, reducing administrative burdens and ensuring accuracy.

Abuse Management

Proactive Incident Handling

We swiftly identify and address abusive activities, minimizing potential disruptions and maintaining a safe online environment.

Protect Brand Reputation

Timely response to abuse incidents prevents reputational damage and safeguards your registrar's credibility.

Comprehensive Solutions

Our expertise covers a wide range of abuses, including phishing, malware, and copyright violations, ensuring holistic protection.

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